General Topics
27 Articles
- A Typical Month – Rental
- Category Examples
- Company Books
- Merge Letter
- Payroll Checks
- Purge – Version 6
- Purge – Version 12
- Set Up a Loan
- Switches
- State Requirements
- Spellcheck
- Zip Code Table
- Maintenance Module-Assets
- Import Email Addresses into Outlook
- Work Orders
- System Security
- Rental Startup
- Definitions
- Document Tracking
- Journal Entries-when and how to use
- Adjust Printing
- History Filters
- Rental Getting Acquainted – V12
- Export Utilities
- Profile Search
- Budgets
- Send Us Your Data
How-To PDF Documents
211 Articles
- A Typical Month – Rental
- Category Examples
- Company Books
- Correcting a Payment Recorded in Error
- Merge Letter
- Payments-Recording and Depositing
- Payroll Checks
- Purge – Version 6
- Purge – Version 12
- Set Up a Loan
- Spellcheck
- State Requirements
- Switches
- Change a Charge – Void, Reverse, Edit
- Invoice Check to Wrong Ledger, Bill Code
- Void Uncleared Initialize Account Check
- Void an ACH
- NSF a Receipt and Void an NSF
- Rent and Security Deposit-1 check for 2 banks
- Batch Tenant Receipts/Lockbox Receipt Processing
- DebitACH
- NSF – Check and Cash in One Receipt
- NSF – Receipt from Old Program
- Rent Received in Advance
- Tenant Payment
- Collection/Legal Fees
- Move out a Tenant/Stop Rent Charge
- Rent Credit for Tenant
- Rent Discount (Early Payment)
- Rent Increase
- Rent Refund
- Seasonal Rent
- Applicant Tracking
- Apply Open Credits
- Bad Debt Writeoff
- HUD Tenant
- Late Fees – Charge and Send Notices
- Move Tenant to New Unit
- Rent – Charge Each Month
- Security Deposit Interest/Refund
- Security Deposit Held by Owner
- Tenant Statement
- ACH – Automatic Check Handling
- Invoice Checks
- Mortage and HOA Payments (Recurring Checks)
- Recurring Check – Different Amount Each Time
- Owner Distribution Check
- Multiple Security Deposit Bank Accounts
- Use Security Deposit to Pay Bills
- Bank Error
- Changing Bank Accounts
- Deposit Funds to Bank Account
- Bank Account-Reconcile and Correct Errors
- Trust Account Three-Way Reconciliation – Version 6
- Using a Pass-Through Bank Account
- Change Unit Ownership to a Property
- Initialize Owner Balances
- Leasing Fee – How to take
- Management Loan to Owner
- Owner Statements
- Set Aside Owner Funds for Future Use
- Set Up Property
- Transfer Ownership of Unit
- HeroPM – Setting Up Internet Publishing
- Arizona Tax on Rent
- CA Non Resident Withholding
- Foreign Investor Withholding
- Hawaii Tax
- Tax on Management Fees
- Mark Up an Invoice
- Pay Vendors by Credit Card
- Pay Vendors by Bank Draft
- Pay Vendors Electronically
- Vendor Refund
- Application Fees
- Commercial
- Commission To Third Party
- Lease Only – Rent, SD, Lease Fee
- Management Fees – Adjusting
- Management Fees – Collecting
- Management Fees – Print Check For
- Management Fees Credited to Wrong Management Group
- Temporary Use of SD Funds
- When You Are No Longer Managing a Property
- Trust Account Three-Way Reconciliation – Version 12
- AZ – Export for State License
- Running Reports in V12
- Backup + Restore in Version 12
- Bank Balance Breakdown Version 12
- Email Documents
- Export to Rental Version 12
- Owner Statements – Email Only
- Error Messages – Setting Up Email in Internet Publishing
- Internet Publishing How to Generate or Regenerate Owner Statements
- Hero PM Owner Setup
- HeroPM Annual Statements in Version 6
- HeroPM – Annual Statements Version 12
- HeroPM – How to Set Up Owner Email Notification
- HeroPM – How to Publish Statements
- HeroPM Statement Notifications to Owners
- Network Setup – Version 12
- Network Troubleshooting – Version 6
- TIN Matching
- Add a New Computer – Association
- Download How To – Version 12
- Send Us Your Data
- Copying Files From the Cloud
- Rental Startup
- A Typical Month – Association
- Account Sections
- Correcting a Payment Recorded in Error
- Deposit Funds to Bank Account
- Initialize Association Balances
- Invoice Checks – Payments to Vendors
- Mail Merge Letters
- Payroll Checks
- Reconcile a Bank Statement
- Reconcile Bank Statement First Time
- Recurring Checks
- Transferring Money To/From Reserve Account
- Void a Cleared Check
- Add a New Member
- Apply Open Credits
- Bad Debt Writeoff
- Batch Receipts (Lockbox file) in Association
- Change a Charge in Association Program
- Fees – Charge Each Month (Quarter)
- Late Fees Charge
- Member Payment
- Payment Received in Advance
- Unit Changes Ownership
- NSF a Receipt
- Import Email Addresses into Outlook
- Last Month’s Rent
- Security Deposit – Partial Release
- Tenant Payments Online into New Bank Account
- Correct Paper 1099
- Cloud Hosting Backup to a Local Computer
- Statements Keeping Owners Happy
- Setup Statements
- Setup Fees
- Setup Environment Options
- Setup Codes
- SD Receive Release Refund
- Prorated Rent
- Invoice Check Vendor History
- Training Help
- Ways to Hold Owner Funds
- Modifying and Tweaking Reports
- Creating and Modifying Reports
- Best Practices Guide for Version 12
- Association Getting Started
- 1099 Reporting in Version 12
- How to Run the PROMAS Audit
- Owner Distribution Checks
- Fees-How they work
- Advanced Training-Reports
- Bank Reconciliation-Beginning Balance Discrepancy
- Edit a Deposit – Version 12
- Create Report Letter
- Set up a Tax
- Check Signature
- Advanced Training-All About Statements
- Advanced Training-Notes, Event Reminders, Switches
- Advanced Training-Publishing
- Advanced Training-Modify Reports
- Tenant Moveout
- 01-How To PDF Index
- Change Font Size in Cloud Hosting
- Tax Reporting Webinar
- All About Security Deposits
- System Security
- Deposit to Wrong Bank
- Bank Account Setup
- Budgets
- Zip Code Table
- Multiple Tenants in Unit
- Database Settings
- History Filters
- Adjust Printing
- Reprint Check
- Recurring Transfer
- Charge an Owner
- Export Utilities
- Document Tracking
- Definitions
- Profile Search
- Posting Table
- General Ledger History
- Arizona-Create Tax Report and Spreadsheet Export File
- Work Orders
- Maintenance Module-Assets
- Security Deposit Refund and Re-do a Security Deposit Refund
- All About The General Ledger
- Event Reminders
- Journal Entries-when and how to use
- Letters
- Notes
- Scheduled Journal Entries
- Rent Changes
- Single Check
- Base and Distribution Reserves
- Tenant Refund – Stop Payment
- Void a Cleared Check in Version 12
- Substitute 1099
- Corrected 1099 Electronic File
- Add Fields to a Report
- Processing Defaults
- Environment Options
- Management Fees Setup
- Late Fee Setup and Charge
Correcting/Voiding
11 Articles
- Change a Charge – Void, Reverse, Edit
- Correcting a Payment Recorded in Error
- Invoice Check to Wrong Ledger, Bill Code
- Void Uncleared Initialize Account Check
- Void an ACH
- NSF a Receipt and Void an NSF
- Management Fees – Adjusting
- Bank Reconciliation-Beginning Balance Discrepancy
- Bank Account-Reconcile and Correct Errors
- Change a Charge in Association Program
- Reprint Check
Management Topics
40 Articles
- Work Orders
- Application Fees
- Arizona Tax on Rent
- CA Non Resident Withholding
- Collection/Legal Fees
- Commercial
- Commission To Third Party
- Company Books
- Foreign Investor Withholding
- Hawaii Tax
- Leasing Fee – How to take
- Lease Only – Rent, SD, Lease Fee
- Management Fees – Adjusting
- Management Fees – Collecting
- Management Fees – Print Check For
- Management Fees Credited to Wrong Management Group
- Management Loan to Owner
- HeroPM – Setting Up Internet Publishing
- Tax on Management Fees
- Temporary Use of SD Funds
- Bank Account-Reconcile and Correct Errors
- When You Are No Longer Managing a Property
- Recurring Transfer
- State Requirements
- Budgets
- Event Reminders
- Document Tracking
- Merge Letter
- Journal Entries-when and how to use
- Maintenance Module-Assets
- Database Settings
- Export Utilities
- Charge an Owner
- Notes
- Setup Fees
- System Security
- Letters
- Rent Increase
- Batch Tenant Receipts/Lockbox Receipt Processing
- Scheduled Journal Entries
Receipts Topics
14 Articles
- Rent and Security Deposit-1 check for 2 banks
- Batch Tenant Receipts/Lockbox Receipt Processing
- Correcting a Payment Recorded in Error
- DebitACH
- NSF – Receipt from Old Program
- Payments-Recording and Depositing
- Tenant Payment
- Rent Received in Advance
- NSF – Check and Cash in One Receipt
- Edit a Deposit – Version 12
- Deposit to Wrong Bank
- NSF a Receipt
- Tenant Payments Online into New Bank Account
- HUD Tenant
Rent Topics
13 Articles
Tenant Topics
36 Articles
- Applicant Tracking
- Apply Open Credits
- Batch Tenant Receipts/Lockbox Receipt Processing
- Change a Charge – Void, Reverse, Edit
- Bad Debt Writeoff
- First Month’s Rent
- HUD Tenant
- Late Fees – Charge and Send Notices
- Move out a Tenant/Stop Rent Charge
- Move Tenant to New Unit
- NSF – Check and Cash in One Receipt
- NSF – Receipt from Old Program
- Rent – Charge Each Month
- Rent Credit for Tenant
- Rent Discount (Early Payment)
- Rent Increase
- Rent Received in Advance
- Rent Refund
- Security Deposit Interest/Refund
- Security Deposit Held by Owner
- Tenant Payment
- NSF a Receipt and Void an NSF
- Tenant Statement
- Last Month’s Rent
- Security Deposit – Partial Release
- Tenant Payments Online into New Bank Account
- Rent and Security Deposit-1 check for 2 banks
- All About Security Deposits
- Tenant Moveout
- SD Receive Release Refund
- Prorated Rent
- Security Deposit Refund and Re-do a Security Deposit Refund
- Setup Fees
- Temporary Use of SD Funds
- Multiple Tenants in Unit
- NSF a Receipt
Check topics
16 Articles
- ACH – Automatic Check Handling
- Invoice Checks
- Invoice Check to Wrong Ledger, Bill Code
- Mortage and HOA Payments (Recurring Checks)
- Recurring Check – Different Amount Each Time
- Owner Distribution Check
- Payroll Checks
- Void Uncleared Initialize Account Check
- Void a Cleared Check in Version 12
- Base and Distribution Reserves
- Accounts Payable Webinar
- Single Check
- Adjust Printing
- Reprint Check
- Check Signature
- Bank Account Setup
Security Deposit Topics
10 Articles
- All About Security Deposits
- Security Deposit Interest/Refund
- Security Deposit Held by Owner
- Multiple Security Deposit Bank Accounts
- Use Security Deposit to Pay Bills
- Security Deposit – Partial Release
- SD Receive Release Refund
- Security Deposit Refund and Re-do a Security Deposit Refund
- Tenant Moveout
- Tenant Refund – Stop Payment
Bank Topics
19 Articles
- Deposit to Wrong Bank
- Rent and Security Deposit-1 check for 2 banks
- Bank Error
- Changing Bank Accounts
- Deposit Funds to Bank Account
- Multiple Security Deposit Bank Accounts
- Payments-Recording and Depositing
- Bank Account-Reconcile and Correct Errors
- Trust Account Three-Way Reconciliation – Version 6
- Using a Pass-Through Bank Account
- Void an ACH
- NSF a Receipt and Void an NSF
- Trust Account Three-Way Reconciliation – Version 12
- Tenant Payments Online into New Bank Account
- Edit a Deposit – Version 12
- Bank Reconciliation-Beginning Balance Discrepancy
- Bank Balance Breakdown Version 12
- Bank Account Setup
- Void a Cleared Check in Version 12
Owner Topics
27 Articles
- ACH – Automatic Check Handling
- Change Unit Ownership to a Property
- Initialize Owner Balances
- Leasing Fee – How to take
- Management Loan to Owner
- Mortage and HOA Payments (Recurring Checks)
- Owner Distribution Check
- Owner Statements
- Set Aside Owner Funds for Future Use
- Set Up Property
- Transfer Ownership of Unit
- HeroPM – Setting Up Internet Publishing
- Void an ACH
- When You Are No Longer Managing a Property
- Bad Debt Writeoff
- Recurring Transfer
- Setup Statements
- Ways to Hold Owner Funds
- Owner Distribution Checks
- Statements Keeping Owners Happy
- Scheduled Journal Entries
- Hero PM Owner Setup
- Budgets
- Charge an Owner
- General Ledger History
- HeroPM – How to Set Up Owner Email Notification
- Base and Distribution Reserves
Tax on Rent Related
8 Articles
Vendor Topics
10 Articles
Audit Topics
3 Articles
1099 Processing
10 Articles
Version 12 Report Topics
10 Articles
Version 12 Other Topics
11 Articles
- AZ – Export for State License
- Backup + Restore in Version 12
- Email Documents
- Export to Rental Version 12
- Owner Statements – Email Only
- Purge – Version 12
- Trust Account Three-Way Reconciliation – Version 12
- Error Messages – Setting Up Email in Internet Publishing
- History Filters
- Database Settings
- Download How To – Version 12
Integrate with HeroPM (PROMAS Central)
13 Articles
- Internet Publishing How to Generate or Regenerate Owner Statements
- Hero PM Owner Setup
- HeroPM Annual Statements in Version 6
- HeroPM – Annual Statements Version 12
- HeroPM – How to Set Up Owner Email Notification
- HeroPM – How to Publish Statements
- HeroPM Statement Notifications to Owners
- Owner Statements – Email Only
- Disable Proxy Server Setting
- Advanced Training-Publishing
- Email Documents
- Error Messages – Setting Up Email in Internet Publishing
- HeroPM – Setting Up Internet Publishing
Network Related
9 Articles
Cloud Specific
5 Articles
Setup
19 Articles
- Set Up a Loan
- Initialize Owner Balances
- Zip Code Table
- Processing Defaults
- Setup Statements
- Rental Startup
- Setup Fees
- Set up a Tax
- Advanced Training-All About Statements
- Late Fee Setup and Charge
- Management Fees Setup
- Environment Options
- Budgets
- Setup Codes
- Bank Account Setup
- Notes
- Posting Table
- Database Settings
- Multiple Tenants in Unit
Internet Publishing
12 Articles
- Hero PM Owner Setup
- HeroPM – How to Publish Statements
- Advanced Training-Publishing
- HeroPM Annual Statements in Version 6
- HeroPM – Annual Statements Version 12
- HeroPM – How to Set Up Owner Email Notification
- HeroPM Statement Notifications to Owners
- Owner Statements – Email Only
- Error Messages – Setting Up Email in Internet Publishing
- Email Documents
- HeroPM – Setting Up Internet Publishing
- Internet Publishing How to Generate or Regenerate Owner Statements
Association Topics
27 Articles
- Change a Charge in Association Program
- A Typical Month – Association
- Account Sections
- Correcting a Payment Recorded in Error
- Deposit Funds to Bank Account
- Initialize Association Balances
- Invoice Checks – Payments to Vendors
- Mail Merge Letters
- Payroll Checks
- Reconcile a Bank Statement
- Reconcile Bank Statement First Time
- Recurring Checks
- Transferring Money To/From Reserve Account
- Void a Cleared Check
- Violations / Deed Restrictions
- Unit Changes Ownership
- 1099 Reporting in Association
- Association Getting Started
- Add a New Computer – Association
- Bad Debt Writeoff
- Apply Open Credits
- Add a New Member
- Fees – Charge Each Month (Quarter)
- Late Fees Charge
- Payment Received in Advance
- Member Payment
- Batch Receipts (Lockbox file) in Association
Member Topics
9 Articles
Videos / Webinars
18 Articles
- Security Deposit – Partial Release
- TIN Matching
- Setup Fees
- SD Receive Release Refund
- Prorated Rent
- Invoice Check Vendor History
- Late Fee Setup and Charge
- All About The General Ledger
- Accounts Receivable Webinar
- Tax Reporting Webinar
- Accounts Payable Webinar
- All About Security Deposits
- General Ledger History
- Letters
- 1099 Reporting in Version 12
- Single Check
- Fees-How they work
- Management Fees Setup
For Computer Techs
11 Articles
- Recommended Patches for Windows Operating Systems
- Recommended Hardware for Version 12
- Network Guidelines – Backups
- Best Practices Guide for Version 12
- Network Setup – Version 6 New Workstation
- Network Setup – Version 6
- Network Setup – Version 12
- Add a New Computer Version 6
- Network Initialization Failed – Version 6
- Network Troubleshooting – Version 6
- Add a New Computer – Association