This function contains a complete history of the tenant’s charges and payments and what they were used for. It provides a way to view and edit tenant transactions. You can select the transactions to view by using the Unit/Tenant Find List fields. Current status of the tenant balance, unpaid charges, open credits, and deposits is displayed. The detailed transactions are listed in date sequence. Six tabs can be viewed: Unpaid Charges, Charges, Receipts, Advance Payments, Deposits, Open Credits, Deposit History.
While viewing transactions in any of the folders, the action buttons on the right are active if applicable to that folder. The action buttons are: Filter, Edit, Dispute, Void, Reverse, NSF, General Ledger. there is also a Tenant Info button that will show information on their balances and whether there is a refund potential.
Edit a receipt to see the deposit slip it was posted on and to reprint a receipt to the tenant.
A checkbox that lets you see transactions that were posted to the non-responsible tenant prior to the responsible tenant being assigned is on the screen. The default is to show the responsible tenant's transactions - unmarking with show the selected tenant transactions.
Summary Boxes
These boxes show at a glance the status of the tenant’s account:
Balance
The net amount owed if positive, the amount overpaid or prepaid if negative
Deposits
The amount being held as security deposit. It consists of charges paid that had the Use to Track Deposits checkbox marked in the Setup, Charge Code definition.
Unpaid Charges
The sum of all unpaid charges
Advance Payments
Payments that were marked as Advance Payments in Tenant Receipt that have not yet been used by a new charge.
Open Credits
Deposits released but not disbursed
Payments received but not yet earmarked for any particular charge
Other adjustments that add undesignated amounts to the tenant
Show for Responsible - This checkbox only shows when the tenant selected has a Responsible Tenant selected in his profile. When this box is marked, the transactions belong to the Responsible Tenant.
Tabs
Unpaid Charges
The unpaid charges for the tenant selected are listed in date sequence. If the charge has been partially paid off, that information will be displayed.
Charges
A history of all charges for the selected tenant is displayed in date sequence. On the security deposit charges, the amount and paid fields are cleared when the deposit is released.
Receipts
A history of receipts for the selected tenant is displayed in date sequence. Highlighting the receipt and clicking the Edit button will display details what charges were paid off by the receipt.
Advance Payments
All outstanding advance payments are listed. Once the charge is posted for the advance payment, the amount no longer displays.
Deposits
A list of the deposits being held.
Open Credits
Tenant funds that have not been applied to a charge.
Deposit History
Contains the history of activity related to the security deposit.
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