Void an NSF

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See How to PDF document #214 NSF-Post and Void

Get the details of receipt that was mistakenly marked NSF

1.

Go to AR, Tenant History.

2.

Choose the tenant and go to the Receipts tab.

Click the <Filter> button, mark the Filter Active and Show if Voided checkboxes. Save.

3.

Edit the receipt marked NSF: Payment Received.  Note the date, amount, memo and items paid off. Close.

Repost the Receipt

1.

Go to AR, Tenant Receipt.

2.

Choose the tenant.

3.

Change the date to match the original posting date of the receipt.

4.

Enter any memo from the original receipt you edited above.  Pay off whatever was paid off or should be paid off. Post.

Fix the Deposit Slip and void the NSF receipt

1.

Go back to AR, Tenant History

2.

Choose the tenant and go to the Receipts tab.

3.

Highlight the receipt named NSF: Payment Received

4.

Click <Edit>.

5.

Click on <Deposit Slip>

6.

Unmark the checkbox "Disable Marking When Row Clicked"

7.

Unmark the original NSF receipt.

8.

Mark the new receipt.

9.

<Post> the deposit.

10

Highlight the NSF: Payment Received transaction

 

11.

click on <Void>

12.

Double click in the [Void Date] field to put in the posting date

13.

Click <Post> - that voids the receipt.

14.

Void any bank service charges that were part of the NSF

15.

void any NSF charges to the tenant